Shipping Policy

Last Updated: October 30, 2026

At Avennilo, we strive to provide a smooth, reliable, and convenient shopping experience. We offer international shipping to make our products accessible to customers around the world.

Order Processing

All orders are processed and dispatched within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, when available.

International Shipping & Delivery

We offer international shipping to supported destinations worldwide.

  • Processing Time: 1–2 business days

  • Estimated Shipping Time: 7–12 business days

  • Total Estimated Delivery: 8–14 business days

Delivery times are estimates and may vary depending on your location, local customs procedures, carrier availability, and unforeseen circumstances.

Order Tracking

Once your order has shipped, tracking information will be provided via email when available.

Please allow 24–72 hours for tracking updates to appear after dispatch.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to:

  • Customs clearance procedures

  • Weather conditions

  • High shipping volumes

  • Carrier disruptions

  • Public holidays

We appreciate your patience and understanding if unexpected delays occur.

Multiple Shipments

Some orders may contain products shipped from different fulfillment locations. As a result, items from the same order may arrive in separate packages and at different times.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If you notice an error in your shipping address, please contact us as soon as possible. Address changes cannot be guaranteed once an order has been dispatched.

Lost or Missing Packages

If your package has not arrived within the estimated delivery timeframe, please contact our customer support team.

We will work with our shipping partners to investigate the issue and assist you in finding a suitable resolution.

Contact Us

If you have any questions or concerns regarding shipping, delivery, or your order, please reach out to our customer support team through the contact information provided on our website.

Thank you for shopping with Avennilo. We appreciate your trust and look forward to delivering your order!